What is your return policy for new products?
If the item you received from us is not the item you ordered or it is damaged in some way, we will make every effort to replace it as soon as possible, or we will gladly take back the item and credit you the merchandise price along with shipping and handling costs.
Amend2 cannot refund any purchase unless it was made on www.amend2mags.com. If you purchased the product through another company, please reach out to them for their respective return policies. If the item was purchased on www.amend2mags.com refunds can only be processed within 60 days of purchase date.
Return and/or redelivery shipping costs are the customers' responsibility.
What if I have a defective product?
Amend2 stands behind all its products and provides an industry best lifetime warranty. If you ever experience an issue with an Amend2 product at any time, please contact us directly via email at customer@amend2mags.com, and we'll explain how to warranty out your defective products. Issues are rare, but we believe in making a quality product that we are proud to put our name on and stand behind.
How do I make a return?
To make a return, please take the following steps:
Before returning defective products, please contact us first at customer@amend2mags.com
Ship the item back in the original packaging. If that is not possible, please wrap the item in bubble wrap or other quality padding and place in an appropriate box. The item must be securely wrapped inside the box during transport as we cannot be responsible for shipping damages, and please obtain tracking information in case the package is lost in transit.
Include a note containing your name, shipping address, phone number and email, and the reason for the return (including information about the firearm, ammo, and usage environment for defective returns). Please include a copy of the receipt if possible as well.
Packages must be returned prepaid- we do not accept COD packages.
Send all returns and exchanges to:
Amend2
Attn: Returns
2184 Channing Way #129
Idaho Falls, ID 83404
Amend2 may take up to 10 business days to be able to process any returns, exchanges or warranty claims. For a status update on your claims process please email us at customer@amend2mags.com.